The Absolut Company AB, ("TAC") operates the site absolutelyxboutique.com (the "Site"). Detailed contact information and other information about absolutelyxboutique.com is shown below. These terms and conditions of sale ("Terms") apply when you as a consumer ("You") place an order through the Site.
To place an order
A purchase agreement is concluded only when TAC has confirmed Your order. TAC prompts You to save this confirmation for any contacts with TAC´s customer service. You may cancel Your order until it has been confirmed. If the order is cancelled, any payments You or credit card companies have made regarding the order will be refunded.
You agree to ensure that no one but You can use Your login information. You may not reveal usernames and passwords for any unauthorized use and shall ensure that the document setting out the username and password is stored in such a way that no unauthorized person has access to that information. You shall immediately notify TAC if You suspect that an unauthorized person has access to Your password. You are responsible for all purchases made with these credentials if such notification is not made.
If TAC suspects that You are abusing Your user account or Your access data or otherwise violate the Terms TAC has the right to suspend You as a customer. TAC also has the right to assign You new login details.
Intellectual Property Rights
The Site is owned by TAC. The content on the Site is owned by TAC or its licensors. The information is protected by intellectual property and market laws. This means that the trade marks, trade names, product names, images, graphics, design, layout and information about products, services and other content may not be copied or used without the prior written authorization of TAC.
Prices and Fees
The prices indicated on the Site are inclusive of VAT but do not include other fees such as delivery charges or payment fees. In the cart You will see the total price, including any applicable fees.
You need to be over 18 years of age to buy from this Site. TAC reserves the right, in individual cases, to deny or modify an order (for example, if You have indicated false personal information and/or have a record for non-payment of a debt).
TAC reserves for products to be sold out, any image and typographical errors on the Site and incorrect prices and price adjustments (such as currency fluctuations) or misinformation regarding whether a product is in stock. TAC has the right to correct any such errors and to change or update information at any time.
TAC offers the following payment method:
Secure payment with VISA, MasterCard, American Express, JCB, Diners Club, Discover and Apple Pay. Absolut Elyx Boutique together with our partner Stripe provides a safe way for card payments and meets the requirements of PCI DSS (Payment Card Industry Security Standard). No payment information is shared with Absolut Elyx Boutique.
Cancellation of an Order / 30 day money back guarantee
As a customer of TAC You have the right to cancel a purchase without giving reasons. Your right to cancel an order is valid for 30 days from the day You received the goods.
Upon exercise of the right to cancel or return an order, contact us at firstname.lastname@example.org for help with your free return.
The merchandise must be well packaged, in good condition and preferably in the original box.
The right does not apply to goods produced according to customer specifications or otherwise have been clearly personalized.
In connection with an order of goods for which the right of withdrawal does not apply, You will receive clear information on this.
If You wish to cancel a purchase made through the Site, You should, before the withdrawal period has expired, send a message to TAC in the manner specified here. You must enter Your name, address and other relevant information such as order number, invoice number and name of the item in the message.
Once You cancel Your purchase, the amount You have paid for the product will be refunded to You (this does not include compensation for any increased costs of delivery if You have chosen not to use our standard delivery option). The amount to be repaid to You will be paid to You by TAC as soon as possible, but no later than within 30 days from the date of Your notice of exercise of the right of cancellation has been received. TAC may withhold reimbursement until TAC has received the goods or until You have shown that the goods have been returned. The refund will be done via the payment option You chose, provided that, unless otherwise agreed or that there are any obstacles with such reimbursement. You will not be affected by any fees or charges due to Your choice of payment method. The provisions set forth herein do not limit any applicable statutory rights.
The warranty covers goods that are defective according to applicable consumer protection legislation. You have a statutory right to make a complaint. Customers wishing to assert error in a product should contact TAC on address Marieviksgatan 19b, Stockholm as soon as possible after discovery of the defect using the contact information stated below. You have three years warranty on the goods purchased on the Site.
A complaint concerning an error must be made without undue delay after You have or should have discovered the error. You can always make a complaint within two months after You have discovered the error. Upon receipt of the delivery, You should carefully examine the product to ensure it is error free and meets Your expectations.
On suspicion of a shipping damage, please contact TAC on the day of receiving the shipment. Under no circumstances should the delivery be bailed out if You suspect damage to the packaging, even if You suspect that the content is undamaged. If damage is discovered after the package has been broken, You should immediately contact TAC.
Shipping charges are refunded for approved claims
When TAC has received the defect product and Your complaint has been accepted, TAC will compensate You in accordance with applicable consumer protection legislation. TAC aims for this to happen within 30 days of receipt of the complaint, but it can take longer. TAC reserves the right to deny a claim if it turns out that the product is not defective in accordance with applicable consumer protection legislation. For complaints TAC follows guidelines from applicable consumer agency or equivalent councils in European countries.
With the delivery of Your goods, You will receive a Certificate of Authenticity.
TAC delivers to countries within the European Union.
Delivery and shipping costs are defined below and is specified at checkout.
Time for Delivery
Free shipping on orders above € 200
3-8 business days
3-8 business days
|Cost will be calculated at checkout
1-3 business days
|Cost will be calculated at checkout
For shipping TAC works with the following carriers:
If Your product has not been collected from the delivery point, TAC reserves the right to charge all costs arising in connection with this return to You.
If there is a delay in the delivery You will be notified by TAC. You always have the right to cancel the purchase if long-term delivery delays occur. Contract may be rescinded by written cancellation via email to TAC customer service. Refund of the purchase amount paid by no later than 30 days after the termination has been received.
Responsibility for transport
TAC is responsible if the item is damaged or lost during shipment or transport from TAC to You.
You are responsible if the product is damaged or lost during shipment or transport from You to TAC, unless otherwise stated in these Terms.
Security and Privacy
Any information relating to personal and payment details are encrypted using SSL encryption for secure transmission.
TAC is the data controller in respect of personal data relating to You which is processed by TAC. As such, TAC is responsible for treating Your personal data in compliance with applicable data protection legislation. You always have the right to request to see what personal data that has been registered with us as well as information on the extent and purpose of such processing. If any of Your personal data is incorrect or incomplete, You have the right to obtain the information changed or deleted. TAC will keep Your personal data until You request that it be removed, or for as long as is permitted and/or required by applicable law, and will thereafter be deleted.
TAC is not responsible for delays caused by circumstances outside of TAC's control such as general labor conflict, war, fire, lightning strikes, terrorist attack, as amended agency regulation, technical problems, failure of electric/telephone/data links or other communications or fault or delays in services from subcontractors due to circumstances stated herein. These circumstances shall constitute grounds for freedom from liability and other sanctions. If such circumstances arise TAC will inform You both in the beginning and also at the end of the period of the current situation. If the event lasts longer than two months; both You and TAC are entitled to cancel the purchase with immediate effect.
Change of contract terms
TAC reserves the right at any time to withdraw or modify these Terms. New conditions will be published on TAC without notice. Changes apply from the time You have accepted the Terms (in conjunction with a new purchase or creation of a user account). TAC recommends that You keep Yourself updated on the Site periodically to be aware of any changes to these Terms.
If the competent court or authority or the applicable National Board for Consumer Disputes finds that any provision of these Terms is invalid or unenforceable, the provision in question and all other provisions shall remain in force and enforceable to the extent allowed by applicable law. The provisions declared invalid or unenforceable will be replaced by the relevant legal guidance and advice.
If we breach these Terms, we shall only be liable for losses which are a reasonable foreseeable consequence of such breach. We are not responsible for indirect losses, for example loss of profit. Our maximum liability to You for any loss or damage arising in connection with Your order on the Site shall be limited to the total price of Your order.
Nothing in these Terms shall exclude or limit TAC’s liability with regard to any matter for which it would be unlawful for us to limit or exclude our liability.
Governing Law and Disputes
These Terms shall be governed by the laws of Sweden, notwithstanding any provisions of conflicts of laws. Nothing herein shall prevent the application and enforcement of mandatory law.
Disputes shall primarily be resolved by consensus after discussion with TAC’s customer service.
The Absolut Company AB
Organization no. 556015-0178
VAT no. SE556015017801
Address: Marieviksgatan 19b, 117 97 STOCKHOLM, SWEDEN