We currently only ship to the following EU member states:

1. Austria
   
2. Belgium
   
3. Bulgaria
   
4. Croatia
   
5. Czech Republic
   
6. Denmark
   
7. Estonia
   
8. Finland
   
9. Germany
   
10. Greece
    
11. Hungary
    
12. Ireland
    
13. Italy
    
14. Latvia
    
15. Lithuania
    
16. Luxembourg
    
17. Malta
    
18. Netherlands
    
19. Poland
    
20. Portugal
    
21. Romania
    
22. Slovakia
    
23. Slovenia
    
24. Spain
    
25. Sweden
    
26. United Kingdom
    

Shipping rates vary based on your location, your selected shipping option, and the contents of your order. The final shipping cost can be seen in your subtotal prior to checkout.

We also offer free delivery on all Europe orders over $200. (For these orders, we ship via FedEx Ground.)

In the Europe, we offer 3 different shipping options:

FedEx Ground: 1-5 business days for the contiguous U.S. and 3-7 business days for Alaska and Hawaii

FedEx Express Saver: 3 business days

FedEx 2-day: 2 business days

In Canada, we offer 2 different shipping options:

FedEx Ground: 2-7 business days

FedEx International Economy: 5 business days

As soon as it becomes available, we will email you a shipping confirmation that contains a link to the tracking information for your order.

We accept most major credit cards, as well as PayPal.

As long as FedEx has not picked up your package from our warehouse, then you can modify your order or cancel it for a full refund. Just email us at info@absolutelyxboutique.com and we will assist you. 

For your reference, FedEx makes its pickups around 4:30 PM Central Time every weekday.

Absolut Elyx Vodka is not available on the Elyx Boutique, but you can use the Absolut Elyx Store Locator to find retailers near you that carry Elyx.

Additionally, you can search delivery options on third-party retailers that sell Elyx, such as Reserve Bar.

Yes. We use an FDA-approved lacquer on all of our copper plated items. Additionally, every item we sell that's intended for the preparation or consumption of food and drinks has passed the required food safety testing as set out by the FDA & EU. 

We have researched and chosen the most skilled suppliers in their field across the globe to produce our products. Currently, our items are made in UK, Poland, Czech Republic, China, India & the USA. All suppliers must adhere to our CSR commitments and rank in the top 30% of EcoVadis ratings.

We use various materials to make each of our different products. To find a full list of materials used for any given item, please visit that item's product page.

No. Hand-wash all copper products.

All copper items are freezer safe, but glass items -- such as the Mixing Glass -- are not. 

You may return your unused item in its original condition and packaging within 30 days of receipt. Unless your item was received damaged, or there was some error on our part, you will be responsible for all return shipping costs.

To return your product, please ship to:

Elyx Boutique - Customer Service 
2003 La Brea Terrace 
Los Angeles, CA 90046

Because refunds will not be issued in full for items damaged in return shipping or returns that are never received, we highly recommend that you insure all return shipments and provide the shipment tracking number at info@absolutelyxboutique.com.

Please do not send your purchase back to the manufacturer.

All items are shipped to you in the best possible packaging to ensure that you receive your purchase in perfect condition. Upon receipt, please inspect your package closely.

If you receive a damaged item, we will assist you in receiving a replacement or refund as quickly as possible. Please notify us at info@absolutelyxboutique.com and include picture(s) of the damaged item. 

Should you observe significant damage to the outer packaging, please reject the shipment and have the carrier return it.

If there is minor damage to the packaging, please indicate as such when you sign for the shipment.

In the unlikely event that you find your product to be damaged upon opening it please notify us at info@absolutelyxboutique.com within 7 days of receipt.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 10 business days.

Only regularly priced items may be refunded. Discounted items are not eligible for a refund.

If you haven’t received a refund yet, please contact your credit card company as it may take some time before your refund is officially posted.

If you’ve done this and still have not received your refund, please contact us at info@absolutelyxboutique.com.

Yes. If you're interested in making a bulk purchase, please fill out this form.